♦ Weak batteries can cause transmission difficulties. Replace the batteries after 15 hours of use (40 hours for alkaline
batteries).
Telephone Level switch
Make sure the
Telephone Level
switch is set properly. Otherwise, you will hear buzzing or squelching feedback through the
modem speaker when the modem is off-hook, which will adversely affect transmission and reception. For information on using
this switch, refer to the switch setting section and Table 3-1.
Tone dialing
Make sure your modem, fax/modem, or fax machine is configured for Tone (DTMF) dialing. Your Mobile Konnector will not
work with pulse (rotary) dialing.
The manual that came with your modem, fax/modem, or fax machine should describe this procedure.
V.34/V.90 Connections
Although your Mobile Konnector is V.34/V.90 compatible, not everyone can get consistent connections at 28,800 or higher. In
fact, V.34/V.90 connections at 26,400, 24,000, and 21,600 are common.
The connect rate speed will be determined by the phone system's capabilities, your modems capabilities, and the quality of the
phone line. When using the Mobile Konnector, your connection is going through a digital phone system which was not designed
for data connections. This means your connection rates will be lower then you are use to when connecting to an analog phone
line.
Speakerphones
Make sure the telephone handset is removed from the cradle until you finish exchanging data. Hang up your modem or
fax/modem to reactivate the handset.
If the telephone has a speaker, the speaker must be turned off. Speakerphone operation disables the telephone handset jack
that your Mobile Konnector uses to transmit and receive data. The handset must be removed from its cradle.
Princess and Trimline telephones
Your KONEXX Office Konnector will not operate with "Princess" or "Trimline" telephones, which have the keypad in the
handset. The electronics with which the Mobile Konnector interacts are not accessible in these telephones.
Hanging up the modem
Your Mobile Konnector disconnects the telephone handset when your modem or fax/modem is "on-line". After data
transactions or when autodialing voice calls, use your communications software to hang up your modem so that the handset is
reactivated.
You can either use the call-termination feature in your communication software, or type
ATH0
and press Enter from direct
connect mode. The manual that came with your software should describe how to hang up the modem.
"No Dial Tone" error message
If you receive a "No Dial Tone" error message, include the Hayes command
ATX1
or
ATX3
in your modem Dial command.
These commands tell your modem or fax/modem to dial without first listening for a dial tone.
Some telephone systems (such as Rolm) do not use the standard dial tone, and your modem or fax/modem may not recognize
the nonstandard tone as a dial tone.
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